Delete your USEBY account

Delete your account in USEBY

1. Open USEBY and sign in.
2. Open Settings.
3. Open the Account section.
4. Select Delete Account.
5. Confirm the deletion.

The email address on the account must be verified before deletion can be completed.

Household owners

A household owner cannot delete their account while other people remain in that household.

Before deleting the account, the owner must either transfer household ownership to another member or delete the household.

A household member who is not the owner can delete their account and will be removed from the household.

What is deleted

When account deletion succeeds, USEBY deletes:

• the USEBY user account;
• authentication details associated with the account;
• inventory and shopping-list data stored under the account;
• Bought Before and receipt data stored locally on the device;
• USEBY access records associated with the account;
• household membership associated with the account.

If the user is the sole member and owner of a household, that household and its associated data are also deleted.

Data that may be retained elsewhere

Payment platforms, app stores and service providers may retain transaction, security or legal records in accordance with their own legal and accounting obligations. USEBY does not use those retained records to restore a deleted USEBY account.

Unable to access the app?

For assistance with an account-deletion request, email support@useby.life.

Include the email address associated with the USEBY account. Additional verification may be required before the request can be processed.